Privacy Policy
Overview
This policy explains how Datoryx Technologies Inc. ("Datoryx," "we," "us") collects, uses, discloses, and protects personal information in connection with our website and platform. We are committed to handling personal information responsibly and in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation.
Information we collect
We collect information you provide directly, such as your name, work email, company, and message content when you fill out a contact or demo request form. When you use the platform, we also collect account and usage information needed to operate the service, such as login activity and configuration settings. Our website uses cookies to collect limited technical and analytics information, described further in our Cookie Policy.
How we use information
We use personal information to respond to inquiries, provide and improve the platform, communicate with customers about their accounts, send occasional product updates to those who opt in, and meet legal and contractual obligations. We do not sell personal information to third parties.
Consent
We collect and use personal information with your knowledge and consent, except where an exception under PIPEDA applies, such as for information necessary to fulfill a contract or as required by law. You may withdraw consent for optional communications, such as our newsletter, at any time using the unsubscribe link included in each message.
How we share information
We share personal information with service providers who help us operate the platform, such as hosting, email delivery, and analytics providers, under agreements that limit their use of the information to the services they provide us. We may also disclose information where required by law or to protect the rights, property, or safety of Datoryx, our customers, or others.
Storage and cross-border transfer
Personal information may be stored and processed on servers located in Canada or other jurisdictions, including the United States, through our hosting and infrastructure providers. Where information is processed outside Canada, it may be subject to the laws of that jurisdiction, including lawful access by government authorities.
Data retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy, meet legal and contractual requirements, and resolve disputes. Account data is retained for the duration of an active customer relationship and for a limited period afterward, then securely deleted or anonymized.
How we protect information
We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including encryption in transit and at rest, role-based access controls, and regular review of our security practices. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights and choices
Under PIPEDA, you have the right to access the personal information we hold about you, request correction of inaccurate information, and ask questions about how it is used or disclosed. To make a request, contact us using the details below. We will respond within a reasonable time and in accordance with applicable law.
Children's privacy
Our website and platform are intended for business use and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised effective date.
Contact us
Questions about this policy or requests regarding your personal information can be directed to support@datoryx.info or by mail to 181 Bay Street, Suite 1800, Toronto, ON M5J 2T3, Canada.